Privacy Policy

Effective January 1, 2026

Bluffton Concrete, concretebluffton.com, sales@concretebluffton.com

What this policy covers

This policy explains what information Bluffton Concrete collects when you use our website, how we use it, how long we keep it and what you can ask us to do with it. We're a concrete contractor in Bluffton, SC, and this site exists so homeowners and businesses can learn about our work and reach us for an estimate.

It applies to this website, starting from our home page, and to the information you send us through it. It doesn't cover other websites we link to, which have their own policies. If you'd like to know more about who we are, our About page tells you.

Information you give us

Most of what we collect comes straight from you. When you fill out our estimate or contact form, call us or email us, we usually get your name, phone number, email address, the address of the property and a description of the job, such as a driveway, patio or slab you want built or repaired.

You may also choose to send photos of the area or details about timing and budget. We only ask for what we need to answer you and quote the work, and you don't have to give us anything you're not comfortable sharing.

Our contact form is run by an outside form service, so what you type into it passes through that service before it reaches us. That service handles your entries under its own privacy terms.

Analytics and cookies

Like most websites, ours can collect some information automatically when you visit. This can include your browser and device type, the pages you look at, how long you stay, the site that sent you here and a general location based on your internet connection.

Some of this comes from cookies, which are small files your browser stores so a site can remember your visit or count how many people use it. We may use analytics tools to see which pages people find useful, so we can improve the site. We don't use this information to identify you by name.

You can block or delete cookies in your browser settings. The site will still work for reading about our services and contacting us if you do.

How we use your information

We use what you send us to reply to you, schedule a visit to your property, prepare an estimate and do the work if you hire us. We may also contact you afterward about the job, such as follow-up questions or care instructions for new concrete.

We use website analytics to understand how the site is used and to fix problems with it. We don't sell your personal information, and we don't rent or trade it to other companies for their marketing.

Who we share it with

We share your information only when it helps us do the job or when we have to. That can mean the outside services that run our website, form and analytics, and suppliers or crew members who need a job address or contact number to get the work done.

We may also share information if the law requires it, to protect our rights or safety, or if the business is ever sold or merged, in which case this policy would still apply to what you've already given us.

How long we keep it

We keep estimate requests and job records for as long as we need them to serve you, stand behind our work and keep our business and tax records in order. If you ask for an estimate and don't hire us, we usually don't keep your details longer than we need to follow up.

When we no longer need your information, we delete it or remove what ties it to you. Analytics data is generally kept in summary form and isn't used to identify individual visitors.

Your choices and rights

You can ask us what personal information we have about you, ask us to correct it, or ask us to delete it. You can also ask us to stop contacting you. We'll do what you ask unless we have to keep certain records for legal or business reasons, and if so we'll tell you why.

Some states give residents more specific privacy rights. Wherever you live, if you send us a request, we'll answer it and may need to confirm who you are before we make changes, so we don't hand your information to someone else.

Children's privacy

This website is meant for adults arranging concrete work, and we don't knowingly collect information from children under 13. If you believe a child has sent us personal information, let us know and we'll delete it.

Keeping your information safe

We take reasonable steps to protect the information you send us, and we limit who can see it to the people who need it for your job. No website or email system is perfectly secure, so please don't send us sensitive details like bank or card numbers through the form.

Changes to this policy

We may update this policy when our website or the way we work changes. The current version will always be on this page, and if we make a change that affects how we use information you've already given us, we'll take reasonable steps to let you know.

How to raise a privacy concern

If you have a question about your information or want to make a request, call Bluffton Concrete at (843) 543-6810 or reach us through our Contact page. Our phone hours are Mon–Fri: 6 AM–9 PM, Sat–Sun: 8 AM–10 PM.

Tell us what you'd like us to do and how to reach you, and we'll respond within 1 business day.